Privacy & Return Policy – Malabis

1. Privacy Policy

At Malabis, we value your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and share your data.

2. Personal Information We Collect

We may collect the following information when you visit our site, place an order, or contact us:

  • Name, address, and contact details
  • Billing and shipping information
  • Payment details (processed securely direct via bank transfer)
  • Device information, browsing behavior, and IP address

3. How Do We Use Your Personal Information?

Your information is used to:

  • Process and fulfill your orders
  • Communicate with you (order updates, support, promotions)
  • Improve our website and services
  • Comply with legal obligations

4. Sharing Your Personal Information

We do not sell your personal data. We may share it with trusted third parties only to:

  • Fulfill orders (e.g., delivery partners)
  • Process payments securely
  • Comply with applicable laws and regulations

Return & Refund Policy

1. 4-Day Return Policy

You may return items within 4 days of receiving your order, provided the product is unused, in original condition, and in its packaging.

2. Return Shipping Costs

Customers are responsible for return shipping charges unless the item is defective or incorrect.

3. Cash on Delivery (COD)

We offer Cash on Delivery as a convenient payment option for eligible orders.